Q.839 Unable to upload photo &

signature for OCI application . . .

Question: Good afternoon, I can't seem to find help on this subject anywhere. I understand that ALL PIO cards will be converted to OCI at the end of March. My husband, daughter and I have PIO cards. I have completed the forms but am unable to upload the photos and signatures. We have tried to compress it while keeping the pixels but nothing seems to works. I am now desperate :( Have called the Embassy but they insist it should work. Well, it doesn't. Would very much appreciate your help. Sincerely, Sheela Sharma [January 18, 2016] Answer: Under the current guidelines: • Applicants Image & signature image should be in JPEG or JPG format only. If your photo is a GIF or PNG then it won’t be accepted • Maximum size allowed is 30kb • The height and width of the Signature Photo must have aspect ratio 1:3 o The minimum dimensions are 360 pixels (width) x 120 pixels (height) o The maximum dimensions are 900 pixels (width) x 300 pixels (height) Perhaps you should try and resize the image. One way to do this is to use Microsoft Paint which is a free program included with all windows operating systems. • Open MS Paint • Load your image • Select ‘Resize’ option and then here select the Pixels option. See image provided. • Enter the pixel size and click OK • Save image with a new name. • Check the image size to ensure it is not more that 30kb. Hope this works for you.